How Siemens Healthineers got real-time, end-to-end visibility into its outbound supply chain
Without end-to-end visibility into inbound and outbound supply chains, manufacturers risk production and delivery delays. Using HERE's highly accurate multimodal ETA, Siemens Healthineers can now inform hospitals and technicians about any shipments that arrive early or late, reducing cost and installation time. The company used HERE Shipment Visibility to track and monitor the location, condition and ETA of their goods to achieve real-time, end-to-end visibility.
A smart sensor tracking device was developed to enable complete shipment condition monitoring with global connectivity and the ability to record data when offline.
Including condition monitoring with global connectivity - and the ability to record data when offline for detecting damages in transit prevents unusable shipments - thereby raising customer satisfaction and the Net Promoter Score.
With HERE's room-level tracking, Siemens Healthineers can even inform technicians if the shipment has been delivered to the right floor and room.
Through our relationship with HERE, Siemens Healthineers can inform hospitals and technicians ahead of time about any early or delayed shipment arrivals.
Heiko Ansorge, Global Head of Service Supply Chain Solutions, Customer Services Managed Logistics at Siemens Healthineers
Thanks to condition monitoring technology from HERE, the technician knows beforehand if a parcel has been damaged.
HERE Shipment Visibility reduces the hospital's shutdown time, saves the technician valuable time and optimizes the hospital's revenue-making window.
Learn how location technology helps you increase efficiency while reducing emissions in your supply chain.