EMEAR
Country | September 2023 | October 2023 |
---|---|---|
Albania | ||
Algeria | ||
Andorra | ||
Angola | ||
Austria | Spot drives all over the country. City drives in Vienna, Linz | Spot drives all over the country. City drives in Vienna, Linz, Graz, Klagenfurt, Innsbruck |
Azerbaijan | ||
Belgium | Spot drives all over the country. | Spot drives all over the country. |
Bosnia and Herzegovina | Spot drives all over the country. | Spot drives all over the country. |
Bulgaria | Spot drives all over the country. | Spot drives all over the country. City drives in Petrich. |
Cameroon | ||
Croatia | Spot drives all over the country. | Spot drives all over the country. |
Cyprus | Spot drives all over the country. Major road drives all over the country | Spot drives all over the country. Major road drives all over the country |
Czech Republic | Spot drives all over the country. | Spot drives all over the country. |
Denmark | Spot drives all over the country. | Spot drives all over the country. City drives in Copenhagen, Odense, Esbjerg |
Egypt | ||
Ethiopia | ||
Finland | Spot drives all over the country. | Spot drives all over the country. |
France | Spot drives all over the country. Major road drives all over the country. City drives in Lyon, Paris. | Spot drives all over the country. Major road drives all over the country. City drives in Lyon, Paris, Linas. |
Germany | Spot drives all over the country. Major roads all over the country. City drives in Munich, Karlsruhe, Heidelberg | Spot drives all over the country. Major roads all over the country. City drives in Karlsruhe, Heidelberg, Chemnitz |
Ghana | ||
Greece | Spot drives all over the country. | Spot drives all over the country. |
Hungary | Spot drives all over the country. | Spot drives all over the country. |
Ireland | Spot drives all over the country. Major roads all over the country. | Spot drives all over the country. Major roads all over the country. |
Israel | Spot drives all over the country. City drives in Haifa, Tel Aviv, Ashod, Jerusalem | Spot drives all over the country. City drives in Haifa, Tel Aviv, Ashod, Jerusalem |
Italy | Spot drives all over the country. Major road drives all over the country. City drives in Bologna, Padua, Coast of lake Garda, Cesano Maderno | Spot drives all over the country. Major road drives all over the country. City drives in Padua, Coast of lake Garda, Cesano Maderno |
Ivory Coast | ||
Jordan | ||
Kazakhstan | ||
Kenya | ||
Kuwait | Major roads all over the country. | Major roads all over the country. |
Latvia, Lithuania, Estonia | Spot drives all over the country. | Spot drives all over the country. |
Liechtenstein | ||
Luxembourg | Spot drives all over the country. | Spot drives all over the country. |
Mauritius | ||
Monaco | ||
Morocco | ||
Mozambique | ||
Netherlands | City Drives in Eindhoven, Major roads all over the country. | City Drives in Eindhoven, Major roads all over the country. |
Nigeria | ||
North Macedonia | ||
Norway | Spot drives all over the country. | Spot drives all over the country. |
Oman | Spot drives all over the country. | Spot drives all over the country. |
Poland | Spot drives all over the country. City drives in Warsaw, Katowice, Krakow, Zielona Gora | Spot drives all over the country. City drives in Krakow, Zielona Gora |
Portugal | Spot drives all over the country. | Spot drives all over the country. |
Qatar | ||
Republic of Serbia | Spot drives all over the country. | Spot drives all over the country. |
Romania | Spot drives all over the country. | Spot drives all over the country. |
Russia | ||
San Marino | ||
Saudi Arabia | ||
Senegal | ||
Slovakia | Spot drives all over the country. | Spot drives all over the country. |
Slovenia | Spot drives all over the country. | Spot drives all over the country. |
South Africa | Spot drives all over the country. | Spot drives all over the country. |
Spain | Spot drives all over the country. City drives in Vigo, Gijon, Madrid | Spot drives all over the country. City drives in Madrid |
Sweden | Spot drives all over the country. | Spot drives all over the country. |
Switzerland | Spot drives all over the country. | Spot drives all over the country. |
Tanzania | ||
Tunisia | ||
Turkey | Spot drives all over the country. Urban road drives in Bursa, Izmir, Muğla, Ankara, Antalya, İstanbul, Kayseri | Spot drives all over the country and also urban road drives in Bursa, Muğla, Ankara, İstanbul, Kayseri |
Uganda | ||
Ukraine | ||
United Arab Emirates | Spot drives all over the country. Major roads all over the country. | Spot drives all over the country. Major roads all over the country. |
United Kingdom | Spot drives all over the country and major roads & highways all over the country. City drives in Southampton, Colchester, London | Spot drives all over the country and major roads & highways all over the country. City drives in Southampton, Colchester, London |
AMERICAS
Country | July 2023 | August 2023 | September 2023 |
---|---|---|---|
Argentina | Córdoba and Chaco | Crrietes, Santa Fé and Misiones | Entre Riós, Mendonza and La Pampa |
Brazil | Amapá, Espirito Santo, Maranhão, Minas Gerais, Pará, Piauí, Rio de Janeiro, Roraima and Tocantins | Acre, Amazonas, Ceará and Rondônia | Mato Grosso and Mato Grosso do Sul |
Canada | High Priority Updates on demand | High Priority Updates on demand | High Priority Updates on demand |
Chile | Región Metropolitana de Santiago, Valparaíso, Coquimbo, Atacama, Antofagasta, Tarapacá and Arica y Parinacota | Libertador Gral. Bernardo O'Higgins, Maule, Bíobío and Araucanía | |
Columbia | High Priority Updates on demand | High Priority Updates on demand | High Priority Updates on demand |
Mexico | High Priority Updates on demand | High Priority Updates on demand | High Priority Updates on demand |
Peru | High Priority Updates on demand | High Priority Updates on demand | High Priority Updates on demand |
USA | Arkansas regional roads, California regional roads, Kentucky regional roads, Oklahoma regional roads, Oregon regional roads, Texas regional roads, Washington regional roads. | Arkansas regional roads, California regional roads, Kentucky regional roads, Oklahoma regional roads, Oregon regional roads, Texas regional roads, Washington regional roads. | Arkansas regional roads, California regional roads, Kentucky regional roads, Oklahoma regional roads, Oregon regional roads, Texas regional roads, Washington regional roads. |
APAC
Country | July 2023 | August 2023 | September 2023 |
Australia | Spot drives in Victoria, New South Wales | Mlebourne and Sydney Structural Drive. Intercity Routing between Sydney and Brisbane | Spot Drives along with High Priority Updates. Intercity Routing between Melbourne and Sydney |
Indonesia | Spot drive in Jakarta, Bekasi, Bogor, Bandung & Surabaya | Bandung, Surabaya, Tangerang. Hot spots and Targeted Proiority Area | Deepok and Partt of Tangerang city. Major road across Java Island |
Malaysia | Spot drive in Wilayah Persekutuan Kuala Lumpur, Selangor, Negeri Sembilan, Johor | Spot drive in Wilayah Persekutuan Kuala Lumpur, Selangor, Negeri Sembilan, Johor | Targeted Proiority Area and HPUs |
New Zealand | Part of Christchurch city and Spot drives | ||
Philippines | Targeted Proiority Area and HPUs | ||
Singapore | Major roads in Singapore across the Nation | Spot Drives along with High Priority Updates | |
Taiwan | Target Priority areas across Taiwan | Spot Drives along with High Priority Updates | Hualien County, Taitung County |
Thailand | Spot drives in Phuket, Chiang Mai, Chiang Rai, Lampang | Greater Bangkok Area - Nakhon Pathom, Samut Prakan, Samut Sakhon, Pathum Thani, Nonthaburi | Major Highway across Thailand and Spot Drives along with High Priority Updates |
Vietnam |
FAQ about HERE cars and map data
Below you will find answers to questions you may have about HERE cars, map data, and privacy
What about street level imagery and privacy at HERE?
We have a great respect for privacy and have built extensive features into our street level imagery technology to protect your privacy, in addition to giving careful consideration to the scope of our data collection.
- Our technology includes industry-leading automated software and advanced algorithms used to detect and blur faces and license plates to protect individual privacy. Images are published only after this blurring.
- Our focus is on key commercial areas, public roads and areas with high search or point-of-interest (POI) concentration.
- The images captured are the same types that tourists or city residents would take while exploring by bus, by car or on foot.
- We operate in accordance with each country's requirements and with the appropriate government officials and non-government privacy advocates to safeguard the privacy of citizens.
- HERE is responsible for the use of personal data. For more information about our privacy policy and how we collect and use personal data please visit www.here.com/privacy.
How can I identify a vehicle and find more information?
The vehicles will be clearly marked with our company name or logo. Drivers have brochures that provide details as to why we are collecting images and where questions and concerns can be addressed.
How and when will street level images be created?
The primary focus will be on public roads of commercial interest and areas with high concentration of points of interest (POIs). Street level images will be created using cameras mounted on clearly marked cars that will travel through selected areas. These images are recorded in the vehicles and are later transferred to a secure facility for image and privacy processing. Filming and location dates can be found above.
What is the purpose of collecting street level imagery?
The imagery is to be used for developing and improving HERE products/services
How does street-level imagery affect privacy?
As the cars travel through public roads they collect street-level imagery of its surroundings. That imagery inevitably includes not only the roads themselves, road signs, landmarks and the like but also persons and license plates of cars which we blur before publication. We operate our street-level imagery activities so that we comply with applicable laws governing the acquisition and publishing of imagery and in accordance with our privacy policy.
What measures do you take to ensure that street level pictures don't violate the privacy of individuals?
We use industry-leading, automated software and advanced algorithms to detect and blur portions of images that may raise privacy concerns, including faces and license plates. The automated software and advanced algorithms are based on years of research investments.
How accurate is the blurring and how can I ask for blurring or removal of images after the blurred imagery has been made available to the public (if applicable)?
Our internal testing has shown that the privacy algorithms and detection rates are among the best available in the industry. As with all automated approaches, there is a chance that some images may come through that should have been blurred. For those instances, after the blurred imagery has been made available to the public, we will provide internet-based services for individuals to identify and report concerns of any published images directly to us. Look for the reporting link where you saw the image.
What happens if someone requests an image be removed after the blurred imagery has been made available to the public?
Each removal request will be individually handled and promptly reviewed by a team of experts to ensure the appropriate response.
Are you collecting Wi-Fi data?
No, we are not.
How long is the retention period for unblurred images?
We endeavor to only retain personal data as long as necessary. For already collected data, retention period is 12 months. For any new collection, we have optimized our collection processes and are moving towards shortening the retention period of unblurred imagery down to 2 months.
What is the legal basis for collecting imagery?
Legitimate interests.
Who is the data controller?
HERE Global B.V., Kennedyplein 222 -226, 5611 ZT Eindhoven, Netherlands.
In matters pertaining to HERE’s privacy practices you may contact our Data Protection Officer, Emmanuel Salami, at:
HERE Global B.V.
c/o Privacy
Kennedyplein 222 -226
5611 ZT Eindhoven
Netherlands
Email: privacy@here.com
Webform: https://privacy.here.com/dsr
Why does HERE want to know my location when I’m using wego.here.com?
A green dot on the map shows your location.
You can also explore near your location to see nearby places on the map. HERE doesn't store, save, send or process your location info in any other way.
To learn more, check out our Privacy Policy.
Someone has added my private information to the map. What can I do to remove it?
If your private information appears on a place on HERE maps, you can report it to have it removed – just click on the Feedback link in the footer of the map.
We'll investigate and remove the place from the map if necessary. It could take up to 2 weeks to do this, so please be patient.
In some cases, please note that the entity using our maps may overlay their own content on top of the map. This could mean that the information you are concerned about might not even be held by us, but by the other entity. In such circumstances, we will ask you to contact that entity directly.