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Holcim uses location to improve safety and sustainability

Discover how the global leader in building materials and solutions created faster and more efficient concrete delivery.

Challenge

Avoiding delivery delays to prevent concrete from perishing

For building material manufacturer Holcim, getting concrete delivered within 90 minutes is critical or it will perish. Concrete trucks are heavy and often hindered by routing restrictions. Being on time within minutes was the challenge Holcim had to overcome to achieve efficient and sustainable construction of the future.

Solution

Smart routing and navigation, real-time visibility

Holcim Digital Development team integrated up-to-the-minute location data from HERE into their customer-facing application, ConcreteDirect, using HERE Routing to consider all the limiting factors in real time and provide trustworthy calculations for the best routes. The partnership between HERE and Amazon Web Services (AWS) provided a strong infrastructure that shifted the entire business to a data-driven cloud on a global level.

Impact

Faster operations, better communication

More efficient routing

More than 800,000 hours saved

With ConcreteDirect Holcim saved more than 800,000 hours across 200,000 job sites and 6.4 million loads.

Improve customer satisfaction

7-minutes faster delivery

By reducing delivery time, Holcim improved driver and job site efficiency while also reducing carbon emissions.

icon of person with headset

Real-time communication Safer, on-time deliveries

By giving drivers an app they can trust, Holcim delivered an enhanced driving and delivery experience.

With HERE we have a partner on board who is able to provide mapping and navigation services across our global footprint.

Philipp Leutiger

Chief Digital Officer, Holcim

Holcim customer story

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More about products & services

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