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Transportation & Logistics

Last Mile Service and Delivery

Deliver on-time and build customer loyalty

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Streamline delivery

It’s a fact: 40-50% of the total cost of delivery occurs at the last mile.

From restaurant delivery services to parcel post, logistics and operations professionals must move goods from distribution hubs to customers on time and at the lowest cost. Last mile delivery not only makes up a huge chunk of the total delivery cost, but also fundamentally affects customer loyalty.

For these reasons, retailers, on-demand delivery companies and logistics providers are hungry for new technologies and processes to evolve last-mile delivery. The goal is to deliver on time to enhance customer satisfaction, while boosting driver throughput and saving money and resources.

Craft smarter solutions

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Create optimized tour plans

Use our tour planning to manage and optimize the entire delivery ecosystem, better allocating thousands of jobs to your fleet. This helps you improve your operational efficiency and fulfillment times.

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Empower drivers

Empower your drivers to avoid traffic and streamline deliveries. Build native apps using our mobile SDKs to give each driver precise map data, turn-by-turn navigation and the ability to alter plans on-the-fly.

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Improved customer experience

Encourage loyalty by providing a seamless delivery experience. Help drivers manage same or next-day delivery via smart routing. Provide a frictionless experience with a delivery tracking app.

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Lower operational costs with efficient routing

Plan optimal delivery routing based on travel time, fuel costs and road tolls. Isoline routing, customizable geofencing, toll cost analysis and more work together for logistical excellence.

HERE Last Mile Application

Streamline your delivery operations

Missed or late deliveries resulting from inaccurate location data or route disruptions lead to costly overruns and dissatisfied customers.

HERE Last Mile is the turnkey solution for urban deliveries that helps get your goods to your customers on time. Fleet Managers can plan efficient tours, review them on a map and analyze fleet performance — all from one web dashboard.

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How our customers achieved success

Related products

HERE Routing

Advanced algorithms that help create connected journeys for fleets, passengers and businesses


A trusted SDK to build your native apps.

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Choose HERE and you’ll get easy-to-use documentation and 24/7, personalized support from engineers and developers.