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rescue services
Get to the scene faster

Reducing response times is now a reality

HERE gives emergency and public safety services a detailed and up-to-the-minute picture of the roadway.

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Deliver great UX

Build customer loyalty with new services, a consistent digital experience and personalized, timely offers.

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Optimize operations

Use location technology to scale, improve time to market, reduce costs and boost service efficiency.

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Maintain your edge

Future-proof your mobility services with new capabilities, including big data processing and data visualization.

Location intelligence in action

See how real-time data and dynamic routing helps save lives.

Key advantages

When every minute counts

Ambulance on road

A clear road ahead

Keep drivers and dispatchers fully aware of what’s around the corner with accurate, real-time road data.

Female emergency service dispatcher

ETAs matter

Give your control center more situational awareness. Dispatchers can then prioritize the best routes and keep drivers informed.

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Route dynamically

Road closure? Big event? Black ice? When your dispatchers can see what’s going on, they can find the fastest route (even if it’s not the shortest).

first responders using smartphones

Using HERE data with the ArcGIS platform is a great benefit to our defense, intelligence and public safety customers. They need the highest-quality, most reliable and most up-to-date information ideally in real time, and we know we can trust HERE to provide this.

Tony Wilby, European National Government Team Lead, Esri

Get to the scene faster

Explore 3 ways real-time data can help fire, police and emergency services.

Let’s talk

Public safety agencies around the world use real-time location solutions to:

  • See live road conditions, roadblocks, weather, hazards and vehicle positions
  • Reroute quickly when a situation changes
  • Benefit from accurate, industry-leading maps

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