Privacy practices information

To support delivery of the Services, HERE Global B.V. (or another HERE entity with which a customer has a contractual relationship) may engage third-party and affiliate subprocessors that process Customer Data on HERE’s behalf. This page identifies those subprocessors, together with their processing location and the services they provide in support of the Services. Capitalized terms not defined on this page have the meaning given in the applicable agreement between the Customer and HERE.

Engagement of subprocessors

HERE currently uses subprocessors to support core service delivery functions such as infrastructure and cloud hosting, customer support operations, communications, and service monitoring.

Before engaging a subprocessor, HERE conducts appropriate due diligence relating to privacy, security, and confidentiality, and enters into contractual terms designed to implement applicable data protection obligations.

Current subprocessors

The subprocessors listed below may host Customer Data or provide supporting services and infrastructure that assist HERE in delivering the Services.

Infrastructure and cloud hosting

Support and customer service

Email and communication services

Data analytics and monitoring

HERE affiliates

Depending on the Customer’s location, the location of its authorized users, and the nature of the Services, HERE may also engage one or more HERE affiliates as subprocessors to deliver some or all of the Services.

Updates to this list

HERE may update this list from time to time as its business, services, or supporting providers change. Where required under the applicable agreement, HERE will provide notice of new or replacement of subprocessors and will update this page accordingly.