The file has fields for order ID, customer name, phone number, email, address, start and end times for the delivery window, service time (how long the delivery will take) and “demand” (an estimate of size, weight, volume, etc.).
You only need the address to create plans. The other fields are there to help you and your drivers keep track of information about the delivery jobs. You may refer to the template to see examples of how different delivery jobs might look.