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Free support for independent, small business owners

Whether it's Brotteaux, St Just or Grange-Blanche — deliveries should be fast, easy and affordable.

Wego Deliver - Lyon
We can help your business in two ways

Get free access to HERE WeGo Deliver in French. You can also let customers know you are open with our map that shows which Lyon businesses are operating during lockdown.

HERE WeGo Deliver is a simple-to-use online route planning tool to keep your deliveries running on time, all the time. Imagine us as your personal logistics manager. Click on the video below to see how effective planning will make your customers happy.

We have also created this unique map of Lyon especially for lockdown that tells customers you offer Click and Collect, door-to-door deliveries and your hours of operation. Submit your business information today and let the people of Lyon know you welcome their custom.

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Plan routes for free — no fees, no surcharges

Your drivers can deliver a quick and reliable service with the HERE WeGo route planning tool.

Take back control
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No hidden costs

HERE WeGo Deliver is a free planning tool to help local businesses provide a good delivery service and to keep our communities convivial in these uncertain times.

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Save time and money on multiple deliveries

Meet customer demand with multi-drop routes that are quick, cost-effective and easy to use.

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Keep customers loyal

Local customers want to support independent small businesses. Give them a reason to keep coming back with a rapid and reliable delivery service.

Start planning now

Make your deliveries work harder for your business. It's quick, it's easy and it's free.

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Business owners like me need solutions that support us when we’re already out of our comfort zones, and this kind of technology is exactly that.

Robert Reid, owner of Sydney based café, Casual Mondays

How to plan your deliveries with WeGo Deliver
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Set your business location, number of drivers, their capacity and shift schedule.

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Simply upload all the destinations and HERE WeGo Deliver optimizes each route and delivery sequence. If you use Shopify and Weebly, your orders can be exported in to a CSV file then uploaded to the WeGo Deliver tool with just one click.

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Send the sequenced delivery route by email to your drivers as and when they begin their shift.

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The delivery route automatically opens in the voice-enabled HERE WeGo mobile app which you can download from either the Android or the Apple marketplace.

What are you waiting for? Start planning now.

It's quick, it's easy and it's free.

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HERE WeGo iOS

Download our free navigation app for drivers on iOS

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HERE WeGo Android

Download our free navigation app for drivers on Android

FAQs

How much does HERE WeGo Deliver cost?

HERE WeGo Deliver is free to help small businesses better respond to the ongoing COVID-19 situation.

Is a HERE account required to use HERE WeGo Deliver?

No.

How can delivery jobs be uploaded to HERE WeGo Deliver?

HERE WeGo Deliver accepts delivery jobs in CSV format. An example template is available for download.

What fields are in the CSV file?

The file has fields for order ID, customer name, phone number, email, address, start and end times for the delivery window, service time (how long the delivery will take) and “demand” (an estimate of size, weight, volume, etc.).

You only need the address to create plans. The other fields are there to help you and your drivers keep track of information about the delivery jobs. You may refer to the template to see examples of how different delivery jobs might look.

How can I edit the CSV delivery job list?

You can create and modify CSV files in a spreadsheet editor like Microsoft Excel, Numbers, LibreOffice Calc, or Google Sheets.

How can I share my delivery jobs with my drivers?

Each tour can be separately exported and shared as a PDF run sheet or as an email you can send directly to your drivers.

Can drivers see or call customer phone numbers?

Phone numbers that are included in the uploaded CSV file will be available and visible to drivers in the PDF version of the run sheet.

Can HERE WeGo Deliver tell me if my packages have been delivered?

No.

Do I need my own drivers to use HERE WeGo Deliver?

Yes, HERE WeGo is designed for use with your current workforce. HERE does not provide drivers or driver service recommendations.

What mobile operating systems are supported by HERE WeGo Deliver?

HERE WeGo, used by HERE WeGo Deliver as a turn-by-turn navigation app, is available as a free download on Android in the Google Play Store and iOS in the App Store. For Huawei owners, it is also available via AppGallery.

What support is available for HERE WeGo Deliver users?

Get in touch via the “Contact us” link on the bottom right of the HERE WeGo Deliver page or send an email to wegodeliver@here.com

What browsers are supported by HERE WeGo Deliver?

Chrome, Firefox and Safari are all supported.

Does HERE WeGo Deliver take traffic into account when computing tours?

We do not take traffic into account but use an approximation for the travel time and distance. However, the HERE WeGo mobile app uses traffic in routing, and provides ETAs based on current traffic conditions.

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We're supporting local businesses in Lyon

Our Lyon lockdown map shows which businesses remain open during lockdown to deliver food and goods locally.