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rescue services
Get to the scene faster

Reducing response times is now a reality

HERE gives emergency and public safety services a detailed and up-to-the-minute picture of the roadway.

Real-time information

Real-time information

Live updates every minute on conditions like congestions, roadblocks, weather and hazards that could slow down responders.

Accurate data

Accurate data

Helps ensure location of reported incidents, detect unreported incidents and determine exact location of impacted area.

Dynamic routing

Dynamic routing

Get multiple route calculations within seconds based on geo-position, traffic, weather and vehicle attributes.

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Location intelligence in action

See how real-time data and dynamic routing helps save lives.

Key advantages

When every minute counts

Ambulance on road

A clear road ahead

Keep drivers and dispatchers fully aware of what’s around the corner with accurate, real-time road data.

Female emergency service dispatcher

ETAs matter

Give your control center more situational awareness. Dispatchers can then prioritize the best routes and keep drivers informed.

American fire truck and ambulance

Route dynamically

Road closure? Big event? Black ice? When your dispatchers can see what’s going on, they can find the fastest route (even if it’s not the shortest).

Quote

Using HERE data with the ArcGIS platform is a great benefit to our defense, intelligence and public safety customers. They need the highest-quality, most reliable and most up-to-date information ideally in real time, and we know we can trust HERE to provide this.

Tony Wilby, European National Government Team Lead, Esri

Get to the scene faster

Explore 3 ways real-time data can help fire, police and emergency services.

Let’s talk

Public safety agencies around the world use real-time location solutions to:

  • See live road conditions, roadblocks, weather, hazards and vehicle positions
  • Reroute quickly when a situation changes
  • Benefit from accurate, industry-leading maps

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