Network planning and management
HERE delivers location insights that help telecommunication providers better understand their network areas, the existing demand and supply, gaps in network coverage, and the physical locations of cables and towers. It allows them to immediately identify patterns and trends to further plan, maintain and optimize their network.
HERE enables network operators to contextually visualize and analyze their networks’ performance with surrounding and underlying location data, especially related to where the drop-calls mostly occur, where roaming services are mostly used, and where there’s need for additional hardware investments to support current demands and prevent anomalies.
Field workforce management
HERE lets telecom operators view, track and manage their fixed and mobile assets so they can optimize assignment of resources to complete work, get real-time information on location of field workers, and provide location insights into the telco infrastructure right on the spot. This allows for an increase in service efficiency and customer satisfaction while establishing service differentiation with location tools on the leading edge.
HERE location technologies enable an accurate spatial analysis of telco data to allow for an easy identification of the business opportunities that necessitate changes to telecom infrastructure or service plans in specific regions and markets. It allows telecommunication companies to further build their networks economically and effectively while identifying those areas likely to yield more customers.
HERE provides the means to visualize telco data, as well as demographic data such as population, type of neighborhood, average income and customer preferences within a geospatial context. This allows telecommunications service providers to target new markets and generate a fast return on investment by prioritizing sales efforts in areas of greatest immediate potential.