Back to job listings February 21, 2018 Chicago, United States

Senior Director, Product Management Center of Excellence

Product Marketing & Management - Regular Full-Time | 18751

  • Description

    HERE Technologies, the Open Location Platform company, enables people, enterprises, and cities to harness the power of location. By making sense of the world through the lens of location, we empower our customers to achieve better outcomes from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform services, visit


    This leadership position is responsible for designing, creating, and institutionalizing an infrastructure that enables best-in-class product management practices at HERE. Key responsibilities include the deployment of a common product management framework & activity set, establishing aligned ways of working across business groups & driving increased accountability and performance in product management function.

    • Product Management Framework
      • Create, implement, and standardize a best practice methodology for critical product management activities across HERE
      • Design & deploy common set of tools, artifacts to support product management framework (e.g. PDLC, PDF, business case development, requirements definition, requirements management)
      • Support product management framework implementation with necessary training, on-boarding and governance processes
    • Training & Development
      • Build corporate-level competence model for product management that informs role definition, development opportunities and career paths
      • Design & implement 360° development plan for product managers – reflecting on the job learning, mentoring and targeted competency based-training
      • Build formal knowledge-sharing tool-set and processes to ensure best practices are instilled and shared for continuous improvement
    • Alignment & Governance
      • Implement governance and alignment model to measure & drive continuous improvement in product management performance across organization
      • Manage & review alignment gates to ensure product managers manage portfolios at holistic level (recognizing and reflecting critical dependencies elsewhere in organization)
      • Design, deploy and manage corporate-wide RACI for key product related disciplines e.g. Product Manager, Product Marketing & Product Owner roles – ensuring roles/activities are implemented in line consistently with Product Management framework model
    • Accountability Model
      • Define performance management KPI for product management to measure competence effectiveness
      • Provide input into product management accountability models, including P&L/financial measurement approaches
      • Ensure product management resources understand lifecycle concepts and total cost – reflecting all potential dependencies in their respective portfolio e.g. third-party costs, component level costs
    • Portfolio Optimization
      • Partner with Portfolio Management function to ensure corporate level investments are consistent with business strategy
      • Identify portfolio optimization opportunities – critically analyzing cross-portfolio conflicts & recommend resolutions
    • Education:
      • Undergraduate degree required, MBA preferred (grad. Degree preferred)
      • Degree in Computer Science, Engineering, Business Management, Finance or Operations preferred
      • Certifications: Product Management, Program Management, Project Management, Six-Sigma
      • Proven knowledge and practical experience in product management processes
    • Work Experience:
      • 15+ years of experience in leadership and organizational management.
      • Proven track record in product management (esp. in software, technology space)
      • Proven track record in managing and delivering large-scale projects in product management context (E2E deliverables)
      • Excellent oral presentation skills incl. the ability to simplify complex thoughts/ideas
      • Proven ability to interface and manage with all levels of an organization
    • Industry Experience:
      • High technology B2B or B2B2C experience required
      • Solid track record of product management skills and experience for automotive and/or high technology environments
    • Competencies
      • Outstanding Communication Skills
      • Customer Influencer
      • Demonstrated ability to lead
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